TEEC provides whatever's necessary to accelerate your
system implementation. We carry out the installation, training and customer support
needed for you to be successful.
Our experts
will address your business needs on a global, regional and industry-specific level,
working with you to determine the scope of a successful solution.
Deployment
Types
Pivotal MarketFirst can be deployed by any organisation that
executes campaigns, regardless of whether they are a global enterprise or SME,
to improve the processes, execution, analysis and reporting of these campaigns.
TEEC
provides three deployment options:
Installed
The
Installed solution enables clients to purchase an annual or perpertual license
to use Pivotal MarketFirst and install the Pivotal MarketFirst application on
their server/s. TEEC can provide both "User" and/or "Application"
support services to the client should this be required.
Hosted
The
Hosted solution enables clients to purchase an annual license to use Pivotal MarketFirst
and to outsource the hosting of the application to TEEC who take full responsibility
for hosting and provision of the necessary hardware. TEEC can provide both "User"
and/or "Application" support services to the client should this be required.
ASP
The
ASP or Application Service Provider solution enables clients to purchase a fully
managed solution on a campaign by campaign bases if required. TEEC provides the
client with their own dedicated Pivotal MarketFirst system and takes full responsibility
for hosting and support.
Education
and Training
TEEC will deliver the education and training your team
needs anytime, anywhere.
Our professional services team possesses the product
knowledge, technical skills and experience to get your team quickly up and running.
Ongoing
Customer Support
Our goal is to provide rapid solutions to all queries.
Present us with a problem and well immediately seek out the most effective
solution in a straightforward, clear-cut manner.
Additional
questions can be answered either by e-mail, support agent chat or telephone
three options for you to choose from for optimal support effectiveness.